Information available for download
The documents accessible here are either the recommended appointment documents to include suggested terms and conditions, or are feedback documents to include a complaint form in the event that users wish to use it. Mediators may use alternative appointments forms subject to whatever fees are agreed.
There are now several documents available for download from this website.
The Association publishes the Agreement to mediate - Form ANM1 and Supplemental conditions to agreement to mediate (12) 2009
This Association now applies the EU Code of Ethics for mediators, monitoring and complaints so that all mediator members who are on our panels must recognise the code and adhere to our monitoring procedures to ensure that users obtain the best possible service from their mediator.