National Mediation Helpline
From October 2006 all mediations referred from the courts are managed through the National Mediation Helpline unless parties decide that they wish to make alternative arrangements. This means that individual court schemes that existed before are no longer operating although we remain a provider of mediators for the courts in this area. By using one national telephone number it makes it easier for those wanting to use mediation wherever they are. The Helpline will give us the contact numbers of the parties and we will then appoint a mediator within a couple of days. The mediator will then make all the arrangements. At the end of the mediation parties are encouraged to send a feedback form in to us so that we can keep an eye on the service to users. The feedback form is entirely confidential. Here are some basic details of the scheme – the details may vary from time to time and we urge users also to refer to the NMH website below.
| Amount You Are Claiming | Fees (per party) | Length of Session | Extra Hours (per party) |
| £5,000 or less - Small Claim* | £50 + VAT £100 + VAT |
1 hour 2 hours |
£50 + VAT per hour |
| £5,000 - £15,000 - Fast Track | £300 per party, from £250 perperson + VAT | 3 hours | £84 + VAT per hour |
| £15,000 - £50,000 - Fast Track | £425, from £375 per person + VAT | 4 hours | £93.50 + VAT per hour |
| £50,000 + | no set fee |
National Mediation Helpline
Telephone: 0845 6030 809 or visit http://nationalmediationhelpline.com
Your local court may have a small claims mediator on their staff providing mediations at no cost to the user. These are not provided through the National Mediation Helpline and you should ask the court whether there is one. We shall try to update the website as these mediators are appointed by the Department of Constitutional Affairs.
A list of court appointed mediation advisors covering the north can be found here
Please Contact Us if you require further information.
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